Wispero Request a demo
AI coach · real time

The best salesperson — now in everyone's earpiece.

Wispero listens to a live customer conversation and whispers the perfect line straight into the earpiece — in 2–6 seconds, at the moment of sale. Your best reps' instincts, scaled to the whole team.

Request a demo How it works
2–6sfrom the customer's line to the prompt
3–7 wordsshort prompt, imperative tone
No codethe business configures cases itself
The problem

Training fades. The sale doesn't.

Training reps is expensive and doesn't scale: a week after the session, people are back to their old habits. Wispero moves the learning into the moment of the sale itself — when it actually applies.

What's left of classic training
Right after
100%
Next day
54%
After a week
25%
After a month
11%

And on the floor — it's the old way again.

The script slips, add-ons go unoffered, a new hire takes months to reach an experienced rep's level, and the manager can't see what's really happening on the floor. Wispero closes that gap — with a prompt at the right second and a measurable picture at the end.

How it works · cascade pipeline

From the customer's line to the prompt — in seconds.

The rep's phone in their pocket, or an open earpiece device, captures the conversation. Then a cascade runs: recognition, signal detection, decision, generation. Precision over completeness.

01

Speech capture & recognition

The conversation is split by speaker — the system knows who's the rep and who's the customer — and transcribes live speech to text on the fly.

diarizationspeech-to-textmulti-language
02

Role classification & signal detection

In parallel it detects two kinds of signal: what's happening in the conversation, and which zone or stage of the sale the dialogue is in.

intentsales stagecontext
03

Decision orchestrator

Matches signals against your configured cases and decides the one thing that matters: is a prompt needed right now? Firing requires concrete confirmation in the conversation.

precision rulecase matching
04

Generation & in-ear voicing

If a prompt fits, it generates a 3–7 word phrase and voices it into the earpiece in 2–6 seconds. Invisible to the customer.

3–7 wordsimperative tone2–6 seconds
Better to stay silent than misfire.

Precision over completeness. A prompt appears only on concrete textual confirmation in the conversation — Wispero doesn't guess and doesn't distract.

Short. Precise. Imperative.

3–7 words the rep hears and acts on instantly: "Offer the topper," "Confirm the timeline," "Close the add-on." No lectures in the ear.

Cases · the heart of the system

You decide what the system teaches. No programming.

A case is an everyday work situation described in plain words. The system turns it into smart prompts and signals. Update the scenarios anytime and assign them by role or business unit. You decide what Wispero teaches your team.

+ room for more
Example case

"Offer built-in appliances with the kitchen"

When a customer is designing a kitchen and confirms buying intent — remind the rep to offer the oven or cooktop. Fires once per dialogue, only after a clear signal.

Offer the oven Confirm delivery date Close the add-on Show the full set

Set in plain language

Describe the scenario in words; the system turns it into signals and prompt wording.

Easy to update

Change the wording or trigger condition and watch the new version work on the floor.

By role & business unit

Assign cases to specific roles and locations; each employee gets prompts relevant to them.

A rep with an earpiece and tablet advising customers on a showroom floor, with a live Wispero prompt
Evolution · from supervisor to coach

Not a watcher in your ear. A coach for the whole shift.

It started as prompts during the conversation. Today Wispero accompanies the rep across the whole shift — supporting, not policing.

Start of shift

Morning brief

What's in focus today, which cases and promotions matter, what to watch for.

After a dialogue

Review & reinforcement

A short debrief of wins and missed moments. Positive reinforcement, not a reprimand.

On the go

Ask the coach

Two-way voice Q&A via wake-word — "ask the coach, right now."

End of shift

Shift summary

What worked, what to repeat tomorrow. Personal progress you can see.

Analytics for the manager

For the first time, you can see what actually works on the floor.

The dashboard shows how often prompts lead to a positive customer reaction, who's proactive, and which cases deliver. The "without prompt vs. with prompt" comparison is direct proof of value.

Case effectiveness last 30 days
Without prompt
22%
average cross-sell
With prompt
41%
↑ +19 pts
Topper with mattress
86%
Delivery timeline
73%
Add-on service
64%
Assembly + warranty
58%
every prompt timestamped exportable audit trail

Proof, not impressions.

A live A/B test: the same case, with and without the prompt, on real dialogues. You see the customer's positive reaction, rep proactivity, and which cases need work.

01

Customer reaction

How often a prompt drives a positive response.

02

Proactivity

Who applies prompts and who doesn't.

03

By location

Analytics across reps and business units in one place.

Why it matters for the business

Higher ticket. Steadier standard. Faster ramp.

Higher average ticket

Cross-sell and add-ons get offered at the right moment — not "when someone remembers." The prompt lands exactly when the customer is ready to hear it.

Steadier script & standard adherence

The service standard holds in every real dialogue, not just at training — because the reminder arrives on the floor.

New hires ramp to expert level faster

Learning happens inside the sale itself. An average rep runs the dialogue the way your best rep would — from day one.

Managers can see the floor

For the first time, a measurable picture of what's really happening on the floor — not reports from memory.

Compliance, not just sales scripts

The standard holds in every real conversation — and so do the rules. Wispero flags when a rep goes beyond what's allowed and prompts the correct wording in the moment.

Compliance · real-time guardrail

Not just what to say — what not to say.

Wispero catches a risky claim in the moment, as it starts — before it becomes the final word to the customer — and prompts the compliant phrasing. Critical wherever regulation limits what staff can say.

A live intervention — in the ear, in the moment. Not a call review after the fact. That's what separates Wispero from LMS platforms, QA dashboards, and after-the-fact call scoring.

The system reacts as the claim begins and lets the rep self-correct — every intercept is timestamped and logged for audit.

Markets

Starts with showrooms. Goes anywhere people sell face-to-face.

Wispero starts in retail showrooms with full multi-language support — English, Russian and more — and extends to any consultative sale.

Multi-language · English, Russian and more
Showrooms · now → Auto dealers Med-spa Solar HVAC Home improvement DIY Fintech distribution Food retail
Ready to try

Move the training
into the moment of the sale.

We'll show Wispero on your cases and in your language. We'll run a pilot in a single location — and compare "without prompt vs. with prompt" on your numbers.

Request a demo How it works